With the rapid development of society, Zhaosheng Furniture's business has become broader and broader, and customer management has become an important task. In order to effectively unify project registration data, realize information sharing, and facilitate timely and effective analysis of market trends, Zhaosheng Furniture joined hands with the Soonfor CRM system to break down enterprise information silos, improve work efficiency, and realize enterprise informatization management.
Introduction to Zhaosheng Furniture Located in Houjie, Dongguan, Zhaosheng Furniture was founded in 1996. It is a modern large-scale private technology enterprise integrating the design, manufacturing, sales, and installation of various mid-to-high-end office, residential, and children's furniture. Zhaosheng Furniture owns its own industrial land. At present, its factory area is 250,000 square meters, the company has around 700 employees, and its annual output value exceeds RMB 500 million. Up to now, it has expanded into overseas markets in more than 30 countries.
Agenda of the Project Closing Conference After three months of work, the Zhaosheng-Soonfor CRM project was successfully concluded. On November 8, 2019, the Zhaosheng-Soonfor CRM project closing conference was grandly held.
At the closing conference, the Zhaosheng project manager gave an internal summary of the CRM implementation process: "The completion of the project would not have been possible without the joint efforts of all Soonfor and Zhaosheng personnel. After Zhaosheng went live with the Soonfor CRM system, business processes became more rigorous, project follow-up stages became clearer, project dynamics could be grasped at any time, and the work efficiency of both sales staff and headquarters improved." He also expressed Zhaosheng's determination to continue strengthening informatization.
The CRM system has globality, traceability, and data integrity. Soonfor implementation consultant Li Xiang gave an overall summary of the project go-live status and implementation process and presented the results. By launching the Soonfor CRM project registration system, Zhaosheng Furniture realized information sharing, efficient data tracking, and avoidance of problems such as duplicate order conflicts.
Soonfor project manager Zhang Huali also gave related explanations regarding the summary of the Zhaosheng project closing and the maintenance work after project completion.
As a well-known Chinese furniture manufacturer, Zhaosheng Furniture, through this strong partnership with the Soonfor CRM system, will strive to keep pace with the informatization era, break down information silos, improve enterprise competitiveness, and promote the rapid development and management transformation and upgrading of furniture enterprises.
About the Soonfor CRM System Soonfor CRM customer relationship management system is a complete network-based customer relationship management solution fully based on .NET technology and using a B/S architecture. The system can be applied to various sales-oriented and service-oriented enterprises. It is a CRM system focused on centralized multi-branch management, enabling enterprise employees to track and serve customers within their authorized scope. It allows enterprises to use the system to complete all business activities from customer demand mining, sales tracking, pre-sales support, after-sales service, and account settlement, thereby achieving the combined effect of improving sales performance and reducing sales costs.
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