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Working Together to Build an Informatization Benchmark for Custom Woodwork: The Tucson-Soonfor Flexible Custom CRM and ERP System Project Has Been Successfully Completed!

Published on: 2021-11-11

Introduction

With the vigorous development of the solid wood whole-home decoration market, enterprises are creating good economic benefits while their management is becoming more standardized. Building a complete digital management system suitable for themselves has become an urgent priority.

Moving forward together to build a digital benchmark

As a well-known first-tier high-end whole-wood customization brand, TUCSON takes "fulfilling people's aspirations for a better home life" as its mission and serves successful people and elite clients both in China and abroad. As the company continued to grow, and in order to help standardize management and ensure steady development, it chose after multiple rounds of research to join hands with Soonfor Software, which focuses on digitalization in the home furnishing industry, and established a complete digital management system within the company. Recently, the project passed final acceptance and a project closing conference was held.

Group photo of project personnel from both sides

TUCSON's products feature exquisite and complex craftsmanship and strong personalization, with every order being different. They represent fashion in the world of woodwork, and this kind of enterprise is very difficult to digitalize. The company originally used only a simple inventory, sales, and procurement system, so the implementation of its digitalization project faced problems such as difficult order splitting, difficult quotation, difficult production control, difficult shipment, difficult cost accounting, and difficult piece-rate wage calculation for workers.

This time, by leveraging Soonfor's flexible customization software series, consisting of front-end CRM for marketing, digital order splitting on the design side, and enterprise-wide ERP, TUCSON achieved integrated management across the front, middle, and back ends of the enterprise as well as the integration of business operations and finance. It also marks TUCSON as a digital benchmark for enterprises specializing in pure customization, integrated woodwork, and full-lacquer-surface products.

Joining hands to build a digital benchmark for custom woodwork: the TUCSON-Soonfor flexible customization CRM and ERP system project has been successfully concluded!

Review and summary with remarkable results

As a representative of high-end custom woodwork, the successful application of this project at TUCSON has enabled intelligent enterprise decision-making, digitalized management, and enterprise informatization. By using data to drive design, manufacturing, logistics, installation, and after-sales service, the project has greatly improved enterprise management efficiency.

The successful implementation of this digitalization project has helped TUCSON realize the digital transformation of operations in a fully customized enterprise and successfully build a full-process digital platform from the consumer end to the business end and from the business end to the factory end. It has promoted TUCSON's transformation and upgrading in digitalized management.

Joining hands to build a digital benchmark for custom woodwork: the TUCSON-Soonfor flexible customization CRM and ERP system project has been successfully concluded!

Specific results:

1. Quotation accuracy increased by 20%;

2. Order-splitting efficiency increased by 30%;

3. Order-splitting accuracy increased by 20%, while order splitting became more model-based and refined, laying the foundation for production planning, material planning, process management, and cost accounting;

4. The production process became controllable;

5. Production progress became transparent;

6. Production wages became piece-rate based;

7. Material utilization increased by 10%;

8. Production material issuing became effectively controlled, reducing material withdrawal without orders by 90%;

9. Material demand became 70% automated;

10. Production costs became controllable, auditable, and capable of accurate accounting for each order, each product, and each component;

11. Accounts receivable, accounts payable, fixed assets, and cost accounting achieved integration between business operations and finance.

Growth and transformation with an even more promising future

1. At the company level

Through the implementation and promotion of this digital system, TUCSON successfully built an interconnected digital platform linking its internal departments, external franchisees, and end customers, achieving controllable, traceable, and standardized management processes. This improved customer satisfaction, reduced communication costs, and opened up internal enterprise management. It has helped TUCSON break free from many years of management troubles and laid a solid foundation for the company's digital development.

Joining hands to build a digital benchmark for custom woodwork: the TUCSON-Soonfor flexible customization CRM and ERP system project has been successfully concluded!

2. At the employee level

The key to digital construction still lies in human-driven promotion. The successful application of this digital system has, to a large extent, freed TUCSON employees from purely manual order-entry work. In particular, financial personnel can devote more time to reviewing the accuracy and timeliness of data circulation, analyzing areas for management improvement, improving enterprise management, and providing accurate and timely information for business decision-making.

Employees who have used the digital system can share their experience within departments, helping TUCSON cultivate reserve talent capable of handling multiple positions, establish a talent pipeline, and enable employees to learn more about digitalization, thereby making TUCSON's digital development smoother.

Today, fierce competition requires enterprises to abandon traditional and outdated management models, explore boldly, and carry out effective management innovation in order to win in competition. Digital construction will play a role in enterprise management innovation that cannot be ignored or replaced.

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